Roy Padgett Sales
1125 W. Walnut
Albany, IN 47320 USA
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There are no returns on special orders, electrical parts, lawn mowers, generators, pressure washers and engines that have been filled with gas or oil.
All engines and pressure washer pumps will be shipped without oil, if you fail to add oil and the engine or pump fails due to incorrect/insufficient lubrication any listed warranty will not cover this.
Any new engine or pressure washer pump can be returned within 14 days only if you have not mounted the engine or pump to your unit and added oil and gas to it, you will be responsible for paying the cost of shipping the item back to us and would be refunded the cost of the item minus the original shipping charge.
Once you have added oil or mounted the engine/pump; the manufacturer’s warranty will cover any defects (any manufacturer warranties will appear within our listings, if it does not state there is a warranty you will only have our standard 14-day return policy).
To begin the return process:
Please use our Contact Form. Be sure to specify a Return request as your reason for contacting us. We will accept a return within 14 Days of the original delivery if our listing does not state no returns accepted, provided that the returned item is in a new/unused condition with the original parts, packaging, and manuals.
Buyer pays Return Shipping for returned items. Refunds and credits will be issued after we receive the returned product for inspection.